WebWhen a user is not logged in to Genesys Cloud, their presence will be Offline. For additional information visit the Genesys Cloud Resource Center: Presence, status, and activity indicators . Common Presence Operations Get a list of presences There are two sources of presence information. WebGenesys Voice Platform offers customers a blended experience across inbound, outbound, self- and agent-assisted calls for convenient, quality service. Specific capabilities include: …
Genesys Voice Platform Genesys
WebCustomer Region/Country -. Detailed problem description -. Business impact/Urgency rationale -. Product -. Send the email to: [email protected]. NOTE - An escalation tool (button) will be added to the FedRAMP instance of the Support portal soon. The email path is a temporary measure. WebGenesys Cloud System Status Current Status Normal Operations Degraded Operations Partial Outage Outage Service Americas (Sao Paulo) Americas (US East) Americas (US … hapuna beach boogie board rentals
Genesys Cloud Communicate on the App Store
WebApr 4, 2024 · After consulting with another engineer, you should be getting back the OFF_QUEUE routing status if the user was in fact Off Queue. Make sure that the user your performing the query for was actually Off Queue in the time interval of your query, and if you're sure that the data is missing, please take this up with Care, since this involves … WebElevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile … WebThe Platform API uses HTTP status codes to indicate user, and system errors. The status code combined with the response payload give detailed information on why a request has failed. Response codes - HTTP response codes Genesys Cloud Status - Overall Genesys Cloud system status hapuna beach hotel webcam